No Returns Accepted:
At AcneCraft, we strive to ensure the highest quality of our products and customer satisfaction. Due to the nature of our products and for hygiene reasons, we do not accept any returns.
Damaged or Defective Items:
• In the unlikely event that you receive a damaged or defective item, please contact our customer service within 48 hours of receiving your order.
• Provide your order number, a description of the issue, and any relevant photos.
• We will review your request and, if approved, arrange for a replacement to be sent at no additional cost.
Order Cancellation:
• Orders can only be cancelled within 24 hours of purchase. After this period, the order will be processed and cannot be cancelled.
• To cancel an order, please contact us immediately at 8088022470.
Contact Us:
• For any questions or concerns regarding our return policy, please contact us at 8088022470 or email us at [email protected]
Thank you for understanding and for choosing AcneCraft!