Return’s Refund – Refund amount can be transferred to customer’s Direct Bank Account/Google Pay/PhonePay/PayTM.

Refund Timings – Refunds will be transferred within 3-4 working days once we receive the shipment at acne craft warehouse.

Note 1 – Please note that we are not liable to entertain any refund/issue raised if they dint like the product only we accept returns in rare cases, the mistake is from our side like received damaged products. you have to provide valid photos and unboxing video that products are damaged.

Refunds On Cancellation – If cancelled order requires any refund to be given back to the customer, then the refund will be credited within 1 working day in coupon whereas it will take anywhere between 4-8 working days for Original Source depending upon the payment method.

Note 1 – Company(We) can cancel any order if found faulty, payment issues etc from our end without any prior notice to the concerned customer and customer cannot sue us for that.

Note 2 – Company have all the rights to cancel the order without any notice to the customer.

Note 3 – Transaction charges will be deducted wherein customer demands a monetary refund of their prepaid cancelled orders. 

Note 4 – There will be no deduction of transaction charges in case of wallet refund. 

Note 5 – Also , there will be no deduction in cases wherein the customer makes a double payment against a single order by mistake.

In case of Prepaid RTO, customer will get the refund in acne craft coupon only. In cases wherein a pincode is no longer serviceable and further we are not able to deliver the shipment via any other means,the customer can request for a monetary refund.